NHTSA Complaint #10193967 — 2001 FORD FOCUS

FIRST, MY REAR PASSENGER WINDOW WOULD NOT SCROLL UP AND DOWN. THIS IS AFTER HAVING MY 2001 FORD FOCUS FOR 2 YEARS. I RARELY USE MY REAR WINDOWS. I THOUGHT IT WAS A MOTOR PROBLEM. WHEN I OPENED THE DOOR AND CHECKED BY MYSELF, I WAS SHOCKED TO SEE THAT IT WAS NOT THE MOTOR BUT THE REGULATOR WHICH IS MADE OF PLASTIC. I THINK FORD DID THIS INTENTIONALLY. AFTER A FEW MONTHS, THE DRIVERS SIDE REAR WINDOW ALSO WOULD NOT SCROLL UP AND DOWN. I IMMEDIATELY KNEW WHAT THE PROBLEM IS, THE PLASTIC REGULATOR. SO WHAT I DO IS TO PULL THE WINDOW UP AND HOLD IT TO THE FRAME USING A PIECE OF PAPER. TO FIX THIS PROBLEM WOULD COST ME $300 A PIECE. THAT IS $600 TOTAL TO PUT IN ANOTHER PLASTIC THAT WILL EVENTUALLY FAIL. TO MAKE MATTERS WORSE, TODAY MY FRONT PASSENGERS SIDE WINDOW ALSO WENT DOWN. SAME PROBLEM. WHITE PLASTIC REGULATOR. THAT PUTS MY TOTAL COST OF FIXING THIS TO $1200. I HAVE DECIDED NOT TO BUY A FORD AGAIN IF THIS PROBLEM CANNOT BE FIXED. THEY NEED TO RECALL THE FORD FOCUS EXHIBITING THIS PROBLEMS AND FIX IT. IT IS SIMPLE, STOP USING THE PLASTIC AS THE REGULATOR. THE FUNNY THING IS THAT YOU CAN'T PURCHASE THE REGULATOR ON ITS OWN. YOU HAVE TO BUY IT PLUS THE MOTOR WHICH I DO NOT NEED. EVERY FORD FOCUS OWNER IS HAVING THIS PROBLEM. MY CAR IS PAID OFF AND I DON'T THINK I WILL BE LOOKING AT A FORD AGAIN IF THIS IS NOT RESOLVED. *TR