NHTSA Complaint #10193761 — 2002 FORD TAURUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10193761
Vehicle	2002 FORD TAURUS
Component	STRUCTURE:BODY
Date of Incident	June 15, 2007
Date Filed	June 19, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

2002 FORD TAURUS - I HAVE WATER LEAKING ONTO THE PASSENGER SIDE FLOOR WHEN IT RAINS. IT SEEMS TO COME IN THROUGH A COWL DURING HEAVY RAIN. THE PASSENGER FLOOR COLLECTS WATER FROM UNDER THE GLOVE BOX AND THE BLOWER AREA. THE FORD DEALER TOLD ME I WOULD HAVE TO PAY FOR THIS PROBLEM. ALSO, THE DEALER SAID THE PROBLEM WAS A KNOWN PROBLEM ,AND FORD EVEN HAD A MODIFIED PART TO CONTROL THE LEAKING, BUT I WOULD HAVE TO PAY FOR IT. THE ESTIMATE WAS OVER $200 AND NO GUARANTEE. THE PROBLEM WOULD BE FIXED. THIS WAS A DEFECT IN DESIGN AND SHOULD BE REPAIRED BY FORD. *AK

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