NHTSA Complaint #10193676 — 2002 FORD ESCAPE

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10193676
Vehicle	2002 FORD ESCAPE
Component	VISIBILITY:WINDSHIELD
Date of Incident	June 18, 2007
Date Filed	June 19, 2007
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

THE WINDSHIELD ON THE FORD ESCAPE CRACKED WHEN I RINSED IT WITH A REGULARLY GARDEN HOSE. SINCE I RINSE ALL MY CARS FREQUENTLY AND HAVE NEVER HAD THIS PROBLEM MY MECHANIC SUGGESTED THAT THE GLASS WAS VERY THIN AND LIKELY CRACKED FROM THE COLD WATER HITTING THE WARMER GLASS. I CONTACTED THE FORD DEALER, WHO INDICATED THAT THERE WAS NO KNOWN PROBLEM WITH THEIR WINDSHIELDS. I HAVE SCHEDULED A GLASS COMPANY TO REPLACE THE WINDSHIELD THIS FRIDAY, JUNE 22 AT MY HOUSE. PLEASE CONTACT ME, IF YOU NEED ADDITIONAL INFORMATION. THANK YOU. *AK

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