NHTSA Complaint #10192993 — 2002 JEEP GRAND CHEROKEE VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	10192993
Vehicle	2002 JEEP GRAND CHEROKEE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	February 15, 2006
Date Filed	June 11, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

I OWN A 2002 JEEP GRAND CHEROKEE OVERLAND. E EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS, (3) FAILURE OF PASSENGER'S HEAT WHILE STILL MAINTAINING THE DRIVER'S HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASED ON PASSENGER'S SIDE . CONSEQUENTLY THE WINDSHIELD AND FRONT WINDOWS DID NOT CLEAR. WHATSOEVER CAME THE PASSENGER'S SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A BLEND AIR DOOR WAS NECESSARY FOR APPRATELY $1,200. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEES WITH DUEL ZONE VENTILATION SYSTEMS.*AK

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