NHTSA Complaint #10192783 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10192783
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	June 1, 2007
Date Filed	June 8, 2007
Mileage	89,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

VIBRATION AND GRINDING AT LOW SPEED TURNS. TOLD BY FORD A DIFFERENTIAL CLUTCH PACKAGE IS NEEDED AT A COST OF $1,100. CALLED AROUND TO SEVERL DIFFERENT REPAIR SHOPS. FOUND A FORD DEALER TO REPAIR FOR $790 PLUS TAX. GETTING THE USUAL 12 MONTH 12,000 MILE WARRANTY. CALLED FORD RELATIONS FOR SOME RELIEF AND THEY OFFERED NONE BECAUSE I AM OUT OF WARRANTY. THIS IS CLEARLY A PROBLEM EXPERIENCED BY A LARGE NUMBER OF EXPLORER OWNERS. EVERYONE PLEASE SPEAK UP AND POST A COMPLAINT.

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