NHTSA Complaint #10192219 — 2004 DODGE RAM 2500 SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Complaint Details

ODI Number	10192219
Vehicle	2004 DODGE RAM 2500
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident	May 30, 2007
Date Filed	May 31, 2007
Mileage	59,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

MY HUSBAND DRIVES HIS 2004 DODGE 3/4 TON DIESEL PICK UP EVERY DAY TO WORK. ABOUT A WEEK AGO HE NOTICED THAT IT HAD DEVELOPED A VIBRATION WHEN HE STOPPED. BELIEVING IT BE A BRAKE PROBLEM HE TOOK IT TO OUR MECHANIC SHOP AND HAD THEM LOOK IT OVER. WE WERE COMPLETELY NOPLUSSED TO DISCOVER THAT ALL OF HIS FRONT BALL JOINTS HAD FAILED. WE WERE THEN TOLD THAT IS A COMMON PROBLEM WITH THIS BRAND AND THAT IT WAS BECAUSE THERE ARE NO GREASE FITTINGS ON THE FACTORY INSTALLED PARTS. WE HAD BOTH THE LOWER AND UPPER BALL JOINTS REPLACED AT THE TIME. *TR

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