NHTSA Complaint #10190990 — 2002 FORD EXPLORER SUSPENSION:FRONT:HUB

Complaint Details

ODI Number	10190990
Vehicle	2002 FORD EXPLORER
Component	SUSPENSION:FRONT:HUB
Date of Incident	May 7, 2007
Date Filed	May 17, 2007
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

GRINDING NOISE PROGRESSIVELY INCREASED OVER THE LAST SEVERAL WEEKS. TOOK THE CAR TO LOCAL MECHANIC. IN EARLY 2006 HE HAD REPLACED A REAR HUB ASSEMBLY FOR NOISE. HE DIAGNOSED THAT THERE WERE THREE BAD WHEEL HUB ASSEMBLIES AND THEY WERE THE SAME THREE REPLACED IN 2006. HE STATED THAT THIS WAS A VERY COMMON EXPLORER PROBLEM. I FELT 6 WHEEL HUB REPLACEMENTS IN 2 YEARS WAS EXCESSIVE AT $450 A POP, INCLUDING LABOR. THIS WAS A PROBLEM THAT FORD NEEDED TO ADDRESS. LUCKILY, TWO OF THE THREE PARTS WERE COVERED UNDER WARRANTY , NAPA, BUT I DID HAVE TO PAY FOR THE LABOR.*AK

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#10223502 — April 6, 2008 — I BOUGHT MY 2002 FORD EXPLORER IN JAN 08, IT IS NOW APRIL 08 AND I HAVE ALREADY REPLACED THE R FRONT WHEEL BEARING, A...

#10220280 — March 6, 2008 — REAR DIFFERENTIAL GEARS HAD WHINING NOISE REPLACED GEARS THREE TIMES...STILL WHINING. FRONT HUB BEARINGS MAKING GRIND...

#10217933 — February 13, 2008 — THE HUB ON THE DRIVER SIDE WENT BAD, CAUSING DAMAGE TO MY AXEL, ROTOR, AND BRAKES. ALMOST CAUSED ME TO HAVE AN ACCIDE...

#10215549 — January 21, 2008 — NOISE LIKE UNBALANCED TIRE COMING FROM LEFT FRONT TIRE/WHEEL. NOISE INCREASES UNTIL IT BECOMES A ROAR LIKE AN AIRPLA...

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