NHTSA Complaint #10189146 — 2002 CHEVROLET IMPALA

AT AROUND 40,000 MILES OUR 2002 IMPALA HAD BROWN STUFF SIMILAR TO PUDDING IN THE RADIATOR. WE HAVE LEARNED THAT IT WAS CAUSED BY THE DEX-COOL ANTIFREEZE THAT GENERAL MOTORS PUTS IN THEIR VEHICLES. AT ABOUT 100,000 MILES THE CAR OVERHEATED. WE TOOK IT TO THE DEALER AND THEY SAID IT NEEDED NEW HEAD GASKETS AT A COST $1300.00 POSSIBLY HIGHER IF THE HEADS ARE DAMAGED. THIS IS A VERY COMMON PROBLEM WITH GM VEHICLES YET GM REFUSES TO ACKNOWLEDGE THAT IT A DEFECT IN THEIR PRODUCT. WE HAVE PURCHASED A FORD CAR AND WILL NEVER PURCHASE A GM PRODUCT AGAIN. I HAD BEEN A GM MAN FOR 30 YEARS BUT NOT ANYMORE. *JB