NHTSA Complaint #10189056 — 2002 TOYOTA HIGHLANDER VISIBILITY

Complaint Details

ODI Number	10189056
Vehicle	2002 TOYOTA HIGHLANDER
Component	VISIBILITY
Date of Incident	April 20, 2007
Date Filed	April 26, 2007
Mileage	57,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KY

Consumer Description

DRIVER'S SIDE SUN VISOR HAS BEEN FALLING SLIGHTLY FROM IT'S RESTING POSITION ON THE HEADLINER. ON 4-20-07 THE VISOR FELL SUDDENLY ALL THE WAY DOWNWARD AND FULLY BLOCKED MY VIEW OF THE ROAD MOMENTARILY. I IMMEDIATELY WENT TO MY LOCAL TOYOTA DEALER FOR ADVISE ON THIS PROBLEM. HE THOUGHT THERE HAD BEEN A TSB ON THE VISOR BUT INDICATED THAT IT WAS THE LEXUS VERSION THAT HAD THE BULLETIN. I DO NOT KNOW THIS TO BE A FACT. THE NEW VISOR IN MY CASE IS COST PROHIBITIVE AT OVER 600.00. I AM NOT A SAFETY EXPERT BUT THIS SEEMS TO BE A SLAM DUNK SAFETY ISSUE AND NOT A "I WANT MY VISOR REPLACED FOR FREE" ISSUE. CLEARLY A DEFECT INVOLVING PUBLIC SAFETY. I SUSPECT SOME ACCIDENTS WOULD GET MORE ATTENTION-BUT WHY WAIT FOR ONE WHEN THIS PROBLEM IS SO WELL DOCUMENTED? *JB

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