NHTSA Complaint #10188838 — 2005 DODGE CARAVAN

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10188838
Vehicle	2005 DODGE CARAVAN
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	May 1, 2005
Date Filed	April 25, 2007
Mileage	800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

TL*THE CONTACT OWNS A 2005 DODGE CARAVAN. SHE WAS UNABLE TO OPEN OR CLOSE THE SLIDING DOOR USING THE REMOTE CONTROL. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER INSPECTED THE VEHICLE ON THREE OCCASIONS. HOWEVER, THEY WERE STILL UNABLE TO DIAGNOSE THE FAILURE. SIX MONTHS LATER ALL OF THE LIGHTS ON THE INSTRUMENT PANEL WERE NOT OPERATING NORMALLY. THE DEALER STATED THAT THE BODY MODULAR CONTROL NEEDED TO BE REPLACED. A YEAR AND A HALF LATER SHE EXPERIENCED THE SAME FAILURE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 800, AND THE CURRENT MILEAGE WAS 17,000. *AK

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