NHTSA Complaint #10188411 — 2001 JEEP GRAND CHEROKEE VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

Complaint Details

ODI Number	10188411
Vehicle	2001 JEEP GRAND CHEROKEE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
Date of Incident	November 9, 2005
Date Filed	April 20, 2007
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

(1) NONE (2) THE HEATER TO MY 2001 GRAND CHEROKEE LIMITED NO LONGER FUNCTIONED, ONLY COLD AIR FLOWED FROM THE AIR VENTS REGARDLESS OF THE TEMPERATURE SELECTED. (3) I TOOK THE VEHICLE INTO A JEEP DEALERSHIP AND THEY TOLD ME THE BLEND DOORS WERE BROKEN AND NEEDED TO BE REPLACED TO FIX THE PROBLEM. THE ESTIMATED COST WAS $1,400 AND THE EXTENDED WARRANTY I BOUGHT FROM CHRYSLER DID NOT COVER THE PROBLEM. I AM STILL SAVING UP MONEY SO THAT I CAN HAVE THE REPAIR DONE. THIS HAS CAUSED GREAT DISCOMFORT TO MYSELF AND MY PASSENGERS THESE PAST TWO WINTERS. *JB

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