NHTSA Complaint #10247760 — 2001 JEEP GRAND CHEROKEE VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

Complaint Details

ODI Number	10247760
Vehicle	2001 JEEP GRAND CHEROKEE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
Date of Incident	October 27, 2008
Date Filed	November 5, 2008
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

MY '01 JEEP GRAND CHEROKEE'S HEATER STOPPED WORKING ON THE PASSENGER SIDE. IT ONLY BLEW IN COLD AIR. I BROUGHT IT TO MY MECHANIC AND IT WAS A BLEND DOOR FAILURE. LEADING UP TO IT, I HAD NOTICED AN ODD SOUND COMING FROM THE HVAC AFTER I TURNED MY ENGINE OFF, BUT IGNORED IT AS IT WORKED PROPERLY. THE PASSENGER SIDE HAS NOW STOPPED WORKING. SEARCHING ON THE INTERNET, THERE IS APPARENTLY A TSB #24-001-04 CONCERNING THIS PROBLEM. IF IT IS A COMMON PROBLEM, IT SHOULD NOT SIMPLY BE AN INFORMATIONAL TSB, BUT RATHER A RECALL. PLEASE HELP EVERYONE HERE WITH THIS PROBLEM. *TR

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