NHTSA Complaint #10188378 — 2002 DODGE INTREPID

ENGINE STARTED KNOCKING, SO I STOPPED AT A SERVICE STATION. THEY SAID THAT THEY DO NOT REPAIR 2.7 LITERS FOR CHRYSLER. HAD IT THEN TOWED TO THE CHRYSLER DEALERSHIP AND THEY SAID THAT THE MOTOR WAS BLOWN DUE TO OIL SLUDGE AND NEEDED TO BE REPLACED AT A COST OF $5700.00. CONTACTED IMPARTIAL SERVICES GROUP, SENT THEM ALL INFORMATION ON THE CAR, INCLUDING OIL CHANGES. WAS MADE AN OFFER BY CHRYSLER OF $1080.00. TURNED IT DOWN AS THEY HAVE HAD THE SAME ISSUE WITH MERCEDES OWNERS AND HAVE TAKEN CARE OF THEM. TALKED TO THE OWNER OF THE CHRYSLER DEALERSHIP IN MY AREA AND HE SAID "THE 2.7 IS A JUNK MOTOR AND I WOULDN'T HAVE ONE ON MY LOT". HE ALSO WENT ON THE TELL ME THAT THE OIL PORTS ARE TO SMALL TO ALLOW PROPER OIL FLOW AND THE "V" SHAPE IN THE OIL PAN DOES NOT ALLOW FOR ALL OF THE OIL TO DRAIN OUT DURING OIL CHANGES. I CONTACTED CHRYSLER BY LETTER AND E-MAIL AND THEY SAID SORRY, BUT THERE IS NOTHING WE CAN DO. I AM IN THE PROCESS OF CREATING A WEB SITE IN WHICH WILL BE CALLED THE NATIONAL PUSH MY DODGE. IT WILL INCLUDE A DATE IN WHICH I WILL PUSH MY DODGE INTREPID AS FAR AS NEEDED TO CREATE AWARENESS THAT CHRYSLER HAS TURNED ITS BACK SIDE TO MIDDLE CLASS AMERICANS. *JB