NHTSA Complaint #10187632 — 2005 BUICK RENDEZVOUS STEERING

Complaint Details

ODI Number	10187632
Vehicle	2005 BUICK RENDEZVOUS
Component	STEERING
Date of Incident	April 11, 2007
Date Filed	April 11, 2007
Mileage	4,866 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

THE STEERING SYSTEM FOR THE 2005 BUICK RENDEZVOUS CXL WITH 16000 MILES , BOUGHT NEW FROM GMC DEALERSHIP EXHIBITED THE FOLLOWING BEHAVIOR, A KNOCKING SOUND WHEN MOVING THE STEERING WHEEL ACCOMPANIED BY VIBRATIONS FELT IN THE STEERING WHEEL. THE SOUND WAS LOUD ENOUGH TO BE HEARD BY ALL OCCUPANTS OF VEHICLE DURING DRIVING. THE DEALERSHIP ATTEMPTED TO FIX THE PROBLEM BY REPLACING THE DRIVESHAFT TWICE AND LUBRICATING THE STEERING MECHANISM. THE KNOCKING SOUND CONTINUED TO THIS DAY. THE INTEGRITY OF THE STEERING MECHANISM WAS IN DOUBT DUE TO THE VIBRATIONS AND LOUD SOUNDS EVERY TIME THE STEERING WHEEL WAS TURNED. *AK

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