NHTSA Complaint #10186386 — 2004 NISSAN QUEST

WE HAVE BEEN COMPLAINING ABOUT TRANSMISSION PROBLEMS SINCE ABOUT 23000 MILES. THE MOST RECENT INCIDENT OCCURRED ON 15-17 MAR 2007. ON ARCH 15 MY WIFE WAS DRIVING AT HIGHWAY SPEEDS AND SHE TURNED FROM ONE ROAD ON TO ANOTHER AND HEARD A CLUNG. AS SHE DROVE ON SHE FELT THE ENGINE WAS WORKING HARD AND HEARD LOUD UNUSUAL NOISES. LOOKING DOWN, SHE SAW THAT THE AUTOMATIC TRANSMISSION GEAR SHIFT HAD MOVED FROM DRIVE TO LOW WITHOUT HUMAN HELP. OVER THE NEXT TWO DAYS THE TRANSMISSION WAS SLUGGISH, AND WAS REPORTED IN PERSON TO THE DEALER THAT SATURDAY ON MARCH 17. I ASKED A REPRESENTATIVE TO COME AND DRIVE THE VAN ON THE SPOT TO EXPERIENCE THE SLUGGISHNESS, THE REPRESENTATIVE DECLINED. THE TRANSMISSION REMAINED SLUGGISH THROUGHOUT THE WEEKEND, UNTIL I TOOK IT IN FOR INSPECTION ON MARCH 19. DURING MARCH 19 & 20 THE TECHNICIANS COULD NOT FIND ANYTHING WRONG.*AK