NHTSA Complaint #10185983 — 2002 HONDA ODYSSEY

TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT CALLED REGARDING RECALL # 04V176000. THE VEHICLE WAS SENT TO DEALER FOR REPAIR ON AUGUST 31, 2006. HOWEVER, IN FEBRUARY 2007, THE CONTACT DISCOVERED THE RECALL REPAIR WAS NEVER PERFORMED. THE SERVICE ENGINE LIGHT BEGAN TO ILLUMINATE SPORADICALLY. THE DEALER CLAIMED ONLY TO HAVE CHECKED THE OIL DIP STICK AND INSTALLED THE OIL JET KIT. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON MARCH 8, 2007 DUE TO EVERY LIGHT ON THE DASHBOARD BECOMING ILLUMINATED. THE CONTACT DISCOVERED THAT A NEW TRANSMISSION WAS NEEDED. THE FAILURE MILEAGE WAS 61,000.*AK THE DEALER STATED THEY WOULD HAVE TO DO DIAGNOSTIC TEST ON VEHICLE AT CONSUMERS EXPENSE. THE DIAGNOSTIC TEST WAS PERFORMED. DEALER STATED CONSUMER NEEDED NEW TRANSMISSION PERFORM AT CONSUMERS EXPENSE. NO REPAIR HAS BEEN MADE ON VEHICLE, CONSUMER IS NOT PAYING FOR NEW TRANSMISSION AND A RECALL WAS MADE FOR THE SAME PROBLEM. THE WINDOW VENT MOTOR WAS NOT WORKING PROPERLY. THE WINDOW MOTOR WAS REPLACED. THE LIGHT BEHIND THE ODOMETER WAS WORKING. UPDATE 4/23/07*TR