NHTSA Complaint #10185805 — 2004 CHRYSLER PACIFICA

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10185805
Vehicle	2004 CHRYSLER PACIFICA
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 20, 2007
Date Filed	March 21, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

TL*- THE CONTACT STATED THAT HER 2004 CHRYSLER PACIFICA'S REAR ENGINE MOUNT NEEDED TO BE REPLACED. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH ON CLEAR SUNNY DAY, SHE HEARD A TICKING NOISE COMING FROM UNDER THE HOOD OF THE VEHICLE. SHE STATED THAT SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY INFORMED THE CONTACT THAT HER REAR ENGINE MOUNT HAD BROKEN. THE DEALERSHIP STATED THAT HAD SHE NOT BROUGHT THE VEHICLE IN THE ENGINE COULD HAVE FALLEN OUT OF THE VEHICLE. THE CONTACT STATED THAT SHE FOUND OTHER PEOPLE HAVING THE SAME PROBLEM ON THE INTERNET. THE CONTACT STATED THAT THIS WAS NOT COVERED UNDER WARRANTY. THE CURRENT MILEAGE WAS 44,000 MILES.

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