NHTSA Complaint #10184810 — 2004 MERCURY MOUNTAINEER ELECTRICAL SYSTEM:IGNITION:SWITCH

Complaint Details

ODI Number	10184810
Vehicle	2004 MERCURY MOUNTAINEER
Component	ELECTRICAL SYSTEM:IGNITION:SWITCH
Date of Incident	November 9, 2005
Date Filed	March 12, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

IGNITION KEY WOULD NOT TURN WHEN WE ATTEMPTED TO START 2004 MERCURY MOUNTAINEER. AS A RESULT, WE COULD NOT START CAR. WE HAD NOT NOTICED ANY PREVIOUS PROBLEMS WITH THE IGNITION. CAR HAD TO BE TOWED TO DEALER. DEALER DRILLED OUT IGNITION CYLINDER AND BUILT AND INSTALLED NEW CYLINDER, WHICH APPEARED TO FIX PROBLEM. *JB

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