NHTSA Complaint #10184628 — 2002 DAEWOO LANOS

TL*- THE CONTACT STATED THAT SHE RECEIVED A RECALL LETTER FOR THE 2002 DAEWOO LANOS ON 05/2006. BUT BECAME DRASTICALLY ILL FROM A HEART ATTACK AND COULDN'T HAVE THE RECALL REPAIRS DONE IMMEDIATELY. SHE TOOK THE VEHICLE TO STEVE'S REPAIR IN IDAHO FALLS FOR THE RECALL REPAIRS IN FEBRUARY 2007. SHE CONTACT ED DAEWOO AT 877-362-1234, AND THEY ADVISED HER TO TAKE THE VEHICLE TO ANY REPAIR SHOP FOR THE RECALL BECAUSE THERE WAS NO DAEWOO DEALERSHIP. SHE WHEN SHE TOOK THE VEHICLE WITH RECALL LETTER TO THE REPAIR SHOP, THEY INFORMED HER THAT SHE HAD TO PAY FOR THE REPAIRS THE CONTACT STATED THAT THE MECHANIC SAID THAT DAEWOO INFORMED HIM THAT SHE HAD TO PAY AND THEY WOULD REIMBURSE HER. AS OF 3-9-07 SHE HADN'T RECEIVED THE REIMBURSEMENT. SHE STATED THAT THE DAEWOO TOLD HER TO SEND IN THE REPAIR RECEIPT, AND THAT IT WOULD TAKE ABOUT ONE MONTH TO GET THE REIMBURSEMENT. THE CONTACT CALLED THE 877-362-1234 NUMBER AND SPOKE TO THE RECEPTIONIST, WHO TOLD THE CONTACT THAT THEY WILL NOT HONOR THE REIMBURSEMENT. *AK THE CONSUMER STATED HER SON HAD AN ACCIDENT IN THE VEHICLE AND THE AIR BAGS DIDN'T DEPLOY. UPDATED 04/09/07. *JB