NHTSA Complaint #10184115 — 2002 CHEVROLET AVALANCHE

2002 CHEVY AVALANCHE'S MOST COMMON CONSUMER COMPLAINT IS "WATER LEAKING" INTO THE INTERIOR OF THE SUV. FRONT FLOORS ARE COMPLETELY SOAKED WITH STANDING WATER. DEALERSHIP HAS TRIED VARIED METHOD'S TO FIX. THE REASON FOR COMPLAINT< AND PLEASE PAY ATTENTION TO THIS: NOT ONLY ARE THESE REPORTED PROBLEMS INCONVENIENT (ONE CHEVY AVALANCHE OWNER REPORTED ONE INCH OF WATER IN THE FLOOR OF HIS CAB AFTER AN 8 HOUR DRIVE!), BUT THEY COULD ALSO BE DANGEROUS. ON PAGE 8-1117, VOLUME 4 OF THE GM AUTHORIZED SERVICE MANUAL FROM HELM INC. STATES: "CAUTION: IF ANY WATER ENTERS THE VEHICLE'S INTERIOR UP TO THE LEVEL OF THE CARPET OR HIGHER AND SOAKS THE CARPET, THE SENSING AND DIAGNOSTIC MODULE (SDM) AND THE SDM HARNESS CONNECTOR MAY NEED TO BE REPLACED. THE SDM COULD BE ACTIVATED WHEN POWERED, WHICH COULD CAUSE THE DEPLOYMENT OF THE AIRBAG(S) AND RESULT IN PERSONAL INJURY." THIS FACT IS NOT GIVEN TO OWNERS, AND IN REALITY THE AIR BAGS DEPLOYMENT SYSTEM HAS BEEN COMPROMISED BY THE WATER LEAKS. THIS ONE WEBSITE HAS OVER 160 SIMILAR COMPLAINTS. THE FEDERAL GOVERNMENT NEEDS TO MAKE GM ACCOUNTABLE, FIND AND FIX THE PROBLEMS ASAP, BEFORE THERE IS A FATALITY. THANK YOU. *JB