NHTSA Complaint #10184014 — 2003 FORD TAURUS

TL*- THE CONTACT NOTICED WATER LEAKING ON THE PASSENGER'S SIDE FLOORBOARD OF HIS 2003 FORD TAURUS. THE CONTACT NOTICED MORE WATER WHEN IT RAINED OR WHEN THE VEHICLE WAS WET. THE DEALERSHIP INFORMED THE CONTACT THAT THERE WAS A WATER LEAK DUE TO THERE BEING NO DEFLECTOR OVER THE POLLEN FILTER. THE DEALERSHIP MADE THE REPAIR, AND THERE HAS NOT BEEN ANY MORE LEAKS. THE CONTACT STATED THAT THE AIR CONDITIONER FAN HAD STOPPED WORKING . HE TOOK THE VEHICLE TO A MECHANIC, AND WAS INFORMED THAT THE RESISTER SWITCH NEEDED TO BE REPLACED. THE MECHANIC REPLACED THE RESISTER SWITCH. THE AIR CONDITIONER RESISTER SWITCH FAILED AGAIN APPROXIMATELY TWO MONTHS LATER. THE CONTACT STATED THAT THE MECHANIC INFORMED HIM THE BLOWER MOTOR NEEDED TO BE REPLACED DUE TO RUST FROM THE PREVIOUS LEAKS. THE VEHICLE CURRENTLY HAD 61000 MILES. *AK THE CONSUMER HAS PROVIDED THE REPAIR BILL AND WANTS TO REIMBURSED FOR THE WORK PERFORMED ON THE VEHICLE. THE WATER LEAK SHORTED OUT THE BLOWER MOTOR. THE CONSUMER DISCOVERED THERE WAS A SILENT RECALL REGARDING THE WINDSHIELD LEAK. UPDATE *4/20/07 *TR UPDATED 09/19/07. *JB