NHTSA Complaint #10402651 — 2003 FORD TAURUS

I OWN A 2003 FORD TAURUS THAT BEGAN HAVING WATER LEAKS THAT KEPT SHORTING OUT THE VEHICLES BLOWER MOTOR RESISTOR. THESE EVENTS OCCURRED BETWEEN 12/10/2010 TO 05/24/2011 DURING WHICH AT MY EXPENSE TWO RESISTORS WERE INSTALLED. AFTER A SHORT PERIOD THEY CONTINUED TO FAIL AS DID THE BLOWER MOTOR. I TOOK THE VEHICLE TO A FORD DEALERSHIP AND WAS TOLD THAT I HAD WATER DAMAGE THAT CAUSED THE BLOWER MOTOR TO FAIL. A NEW BLOWER MOTOR PLUS NEW COWL INSULATION WAS IN STALLED AT A COST OF $468.42.THE TWO RESISTORS I PREVIOUSLY HAD INSTALLED COST $80.00 PARTS AND LABOR. I DID AN INTERNET SEARCH AND FOUND THIS TO BE A COMMON PROBLEM WITH MY AUTOMOTIVE MODEL AND FORD SHOULD HAD A RECALL AND FIXED THIS FACTORY DEFECT. I FEEL I SHOULD BE REIMBURSED BY FORD MOTOR COMPANY. I HAVE HEARD THAT THIS REPAIR SHOULD FALL UNDER FORD RECALL 03V087000 BUT THE DEALERSHIP SAYS NO. IT IS MY UNDERSTANDING THAT ANOTHER COMPLAINT IS ON FILE WITH YOU CONCERNING THIS MATTER (10184014). I WOULD APPRECIATE YOUR INVESTIGATION IN THIS MATTER. *TR