NHTSA Complaint #10183322 — 2004 MERCURY MOUNTAINEER STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10183322
Vehicle	2004 MERCURY MOUNTAINEER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	February 16, 2007
Date Filed	February 23, 2007
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

TAILGATE HAS A "STRESS FRACTURE CRACK" BELOW THE WIPER ASSEMBLY AND TRAVELING APPROXIMATELY 6" DOWN TO THE LOGO ON THE TAILGATE. THERE WAS NO IDENTIFIED REASON FOR CRACK TO OCCUR. VEHICLE TAKEN TO DEALERSHIP LOCAL SERVICE MANAGER INDICATED THAT THERE HAVE BEEN APPROXIMATELY 500 REPORTED INCIDENTS OF THIS TYPE HOWEVER FORD/MERCURY HAS NOT ISSUED A RECALL. RECOMMENDED BUYING A NEW TAILGATE FOR $500. THE CRACK INDICATES A MANUFACTURER'S DEFECT THAT COMPROMISES THE STRUCTURAL INTEGRITY OF THE TAILGATE ASSEMBLY. I'M CONCERNED ABOUT PUTTING PEOPLE IN THIRD ROW BENCH AND/OR THE CONSEQUENCES OF GETTING STRUCK FROM THE REAR WITH THE EXISTING TAILGATE.*JB

Related Complaints for the 2004 MERCURY MOUNTAINEER

Other STRUCTURE:BODY:HATCHBACK/LIFTGATE Complaints

#10649657 — October 24, 2014 — REAR HATCH HINGE BROKE WHILE CLOSING BACK GLASS OF HATCH. *TR

#10548964 — October 22, 2013 — I ACTUALLY MISSED TWO RECALL ON MY VEHICLE THAT I PURCHASED IN 2004. MY DEALER WHICH IS JOHNSON BROTHERS FORD/MERCURY...

#10495241 — January 30, 2013 — TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR LIFT GATE WAS FRACTURED AROUND THE ...

#10449548 — February 28, 2012 — TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE CENTER PIECE EMBLEM OF THE HATCH BACK ST...

#10437405 — November 27, 2011 — BEING HAVING PROBLEMS WITH REAR LIFT GATE [ NOT STAYING CLOSE, OPENS ANYTIME, IT WANTS TO BY ITSELF. MY TRANSMI...

Recent Complaints for the 2004 MERCURY MOUNTAINEER

#11421672 — POWER TRAIN:AUTOMATIC TRANSMISSION — June 21, 2021 — This vehicle is has a power train problem from day one with the 5R55S/W transmission and AWD transfer case. I purchas...

#11205264 — ELECTRICAL SYSTEM — May 2, 2019 — MY WINDOWS WERE ROLLING DOWN WHEN I FIRST THEN ALL OF A SUDDEN STOPPED ROLLING DOWN

#11165492 — AIR BAGS — January 6, 2019 — TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR R...

#11165492 — STEERING — January 6, 2019 — TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR R...

#11165492 — UNKNOWN OR OTHER — January 6, 2019 — TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR R...