NHTSA Complaint #10183162 — 2003 FORD EXPLORER

TL* - THE CONTACT OWNS A 2003 FORD EXPLORER XLT. THE CONTACT STATED THAT THE VEHICLE WAS MAKING NOISES, WINING, AND GRINDING. THE CONTACT STATED THAT THE DIFFERENTIAL SYSTEM FAILED AND NEEDED TO BE REPLACED. ALSO, THE FOLLOWING COMPONENTS NEEDED TO BE REPLACED: CLUTCHES, RING, PINION, CARRIER BEARING, PINION BEARING, AND PINION SEAL. THE CONTACT HAD TO UPDATE THE AXLE SEALS. AT THE TIME OF THE ORIGINAL FAILURE THE VEHICLE HAD AN ODOMETER READING OF 37,000 MILES AND THE WARRANTY HAD JUST LAPSED. THE CONTACT DID NOT BELIEVE THAT THE WEATHER WAS A FACTOR, AND THE SOUNDS WERE ALWAYS WHEN SHE WAS IN THE PROCESS OF ACCELERATING. THE CONTACT STATED THAT IT STARTED VERY SLOWLY AND BECAME AN EVERY DAY OCCURRENCE. *AK