NHTSA Complaint #10183153 — 2003 DODGE DURANGO

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT issue reported to NHTSA

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Crash 1 Injury Vehicle Towed

Complaint Details

ODI Number	10183153
Vehicle	2003 DODGE DURANGO
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident	January 14, 2007
Date Filed	February 21, 2007
Mileage	14,600 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

TL*- THE CONTACT OWNS A 2003 DODGE DURANGO WITH AN ODOMETER READING OF 14600 MILES. THE CONTACT STATED THAT WHILE DRIVING UNDER DRY CONDITIONS AT 35 MPH THE STEERING LOCKED. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE AND CONTACT SUSTAINED INJURIES. THE CONTACT CALLED THE MANUFACTURER, BUT THEY HAVE NOT RESPONDED. THE CONTACT HAD RECEIVED RECALL (04V596000 FOR THE UPPER BALL JOINT, AND WHEN HE TOOK THE VEHICLE TO THE DEALER FOR THE REPAIR S,THEY ONLY LUBRICATED THE BALL JOINT, BUT DID NOT REPLACED IT. THE CONTACT STATED THAT AN UPPER BALL JOINT FAILURE WAS THE CAUSE FOR THE CRASH. *AK

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