NHTSA Complaint #10182246 — 2005 JEEP GRAND CHEROKEE

WE LEASED A 2005 JEEP CHEROKEE IN JANUARY 2005 AND IN JANUARY 2006 EVERYTHING ON THE DASHBOARD STARTED TO CUT OFF INCLUDING TURN SIGNALS, ODOMETER... AND EVERYTHING ON THE DASH INCLUDING THE CD PLAYER, THE BUTTONS FOR THE HEATER/AC WOULD OVERHEAT AND THE CAR BEGAN TO SMOKE FOR NO APPARENT REASON. WE TOOK IT IN TO GALEANA, THE LOCAL DEALERSHIP AND THEY COULD NOT FIND A PROBLEM, WHICH APPARENTLY SEEMS TO HAPPEN QUITE OFTEN WITH CHYRSLER AUTOMOBILES. SHORTLY AFTER THE CAR BEGAN TO BREAK DOWN EVERYWHERE. IF I PARKED THE CAR AT A STORE, WORK, HOME... AND WENT BACK TO START IT, IT WOULD NOT CRANK. THIS HAPPENS 8 OUT OF 10 TIMES AND THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP 5 TIMES AND THEY COULD NOT "DUPLICATE" A PROBLEM AND NOW THEY TELL ME THEY CAN'T DO ANYTHING FOR ME. SHORTLY AFTER THAT AT THE END OF 2006, AS I WAS DRIVING DOWN THE HIGHWAY A "PEBBLE" AS THE DEALERSHIP CALLS IT, WENT THROUGH MY GRILL AND HIT THE TRANSMISSION COOLANT, SPRAYING TRANSMISSION FLUID EVERYWHERE ALMOST CATCHING ON FIRE WITH ME AND MY TWO SMALL CHILDREN IN IT. WE TOOK IT TO THE DEALERSHIP AND APPARENTLY THE TRANSMISSION WAS BLOWN OUT, $4,000 DOLLARS TO REPLACE. ALL OF OUR OTHER PROBLEMS STILL EXISTS AND CHRYSLER DOES NOT WANT TO FIX THE PROBLEMS OR LET US OUT OF THE LEASE. I HAVE TRIED TALKING TO CHRYSLER AND GETTING THIS ISSUE RESOLVED ONLY TO HEAR THEM TELLING ME THAT THIS WAS NOT THEIR PROBLEM. THIS IS BECOMING A TREND IN THEIR BUSINESS AND IF THEY CANNOT FIX THE VEHICLES THEY MANUFACTURED THEY SHOULD NOT BE MAKING THE VEHICLES IN THE FIRST PLACE. *JB