NHTSA Complaint #10181976 — 2002 FORD FOCUS

TL*- THE CONTACT STATED THAT THE 2003 FORD FOCUS HAD IGNITION LOCK CYLINDER PROBLEMS. SINCE 08/2006 WHEN HE PUT THE KEY IN THE IGNITION IT WOULD NOT CONSISTENTLY TURN OVER. HE STATED THAT FOR THE PAST 4 DAYS THE KEY WILL NOT TURN OVER THE IGNITION, AND HE HAS BEEN WITHOUT A VEHICLE. HE CALLED THE FORD DEALERSHIP, AND WAS ADVISED TO TAP ON THE KEY WHILE THE KEY IS IN THE IGNITION TO GET THE KEY TO TURN THE IGNITION SWITCH. THE CONTACT FOUND ON A WEBSITE CALLED AUTOMOTIVETALK.NET, AND A NUMBER OF COMPLAINTS ABOUT THE SAME PROBLEM WITH OTHER OWNERS WERE LISTED. THE WEBSITE STATED THAT VARIOUS LOCKSMITHS DESCRIBED THE FAILURE AS THE TUMBLERS IN THE IGNITION SWITCH MALFUNCTIONED. THE CONTACT COULD GET THE KEY OUT OF THE VEHICLE, BUT COULD NOT TURN THE KEY TO GET THE IGNITION TO START. THE CONTACT DID FILE A COMPLAINT WITH THE MANUFACTURER, AND HE WILL HAVE A CASE NUMBER AVAILABLE FOR THE HARD COPY. THE CURRENT MILEAGE WAS 80000, AND THE FAILURE MILEAGE WAS 73000.*AK