NHTSA Complaint #10181391 — 2002 FORD EXPLORER TIRES:TREAD/BELT

Complaint Details

ODI Number	10181391
Vehicle	2002 FORD EXPLORER
Component	TIRES:TREAD/BELT
Date of Incident	February 1, 2007
Date Filed	February 2, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I BOUGHT A USED 2002 FORD EXPLORER FROM EVERGREEN FORD IN ISSAQUAH WASHINGTON. THE SALESMEN TOLD ME THE CAR HAD GREAT TIRES AND THEY WOULD NOT NEED TO BE REPLACED FOR A WHILE. WHEN I TOOK THE CAR TO GET SERVICED FOR THE FIRST TIME (ABOUT A MONTH AFTER I BOUGHT IT) I WAS TOLD THE TIRES WERE BALD AND THE CAR WAS DEEMED UNSAFE TO DRIVE - THEY COULD NOT BELIEVE I WAS DRIVING AROUND WITH SUCH BAD TIRES. WHEN I CALLED THE DEALERSHIP THEY WERE ABUSIVE AND EXTREAMLY RUDE OVER THE PHONE, THEY WOULD TAKE NO RESPONSIBILITY. *NM

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