NHTSA Complaint #10180762 — 2000 PONTIAC GRAND PRIX

I OWN A 2000 PONTIAC GRAND PRIX GT ABOUT 2YRS. AGO MY TRANSMISSION FAILED ON ME. MY PROBLEM WAS DIAGNOSED BY A ASE CERTIFIED MASTER MECHANIC. I WROTE A LETTER TO GM ABOUT THIS PROBLEM,WHICH WASN'T MY ONLY GM TRANSMISSION I HAVE HAD REPLACED WITHIN A 5 YEAR TIME FRAME .I ALSO HAD TO REPLACE ONE IN A 1990 CHEVY CAVALIER Z24 THAT WAS ONLY ABOUT 9 YEARS OLD AT THE TIME AND I ALSO HAD TO REPLACE THE FUEL INJECTORS ON THAT AS WELL BUT THAT IS A WHOLE OTHER STORY. I CALLED DEALERSHIPS TO GET THE PROPER ADDRESS OF WHERE I COULD SEND MY LETTER OF DISSATISFACTION WITH GM, AND IT WAS COMPLETELY IGNORED!I DIDN'T ASK GM TO PAY FOR THE WHOLE TRANSMISSION REPLACEMENT,JUST TO MEET ME HALF WAY AND HELP A REGULAR GUY GET TO AND FROM WORK WITH A DEPENDABLE VEHICLE,TAKE CARE OF HIS FAMILY AND NOT BE HIT WITH A 2200.00 BILL THAT I AM STILL PAYING ON BECAUSE I HAD TO PUT IT ON A CREDIT CARD AND ALSO GET CHARGED INTEREST ON TOP OF THAT. GM,FORD AND CHRYSLER WONDER WHY THEY ARE LOSING THE BATTLE TO FOREIGN CARS? MY PERSONAL OPINION IS THIS SIMPLE:THEY HAVE HIGHER TOLERANCES WHEN THEIR VEHICLES ARE PUT TOGETHER RESULTING IN LESS MECHANICAL FAILURES. DON'T GET ME WRONG WHEN I FIRST ENTERED THE CAR BUYING MARKET, I LOVED AND ONLY, BOUGHT AMERICAN CARS, BUT OVER THE YEARS MY OPINION HAS BEEN SWAYED. I ALSO FEEL THAT BECAUSE MY PROBLEM WASN'T DIAGNOSED BY A MECHANIC WHO WAS EMPLOYED BY GM,THAT WAS JUST ANOTHER REASON MY LETTER WENT UNANSWERED. *JB