NHTSA Complaint #10180643 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10180643
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 10, 2004
Date Filed	January 24, 2007
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

I BOUGHT A USED (FLAWLESS) 2002 FORD EXPLORER WITH 32,000 MILES. I TOOK IT TO A DEALERSHIP WITH WHAT I THOUGHT WAS TRANSMISSION PROBLEMS AT WHICH TIME THEY REPLACED THE CILANOILD BODY. THE PROBLEM CONTINUED. I HAD THE TRANSMISSION FLUSHED. THE PROBLEM CONTINUED, AND AT 44,000 MILES THE TRANSMISION IS BEING REPLACED. I HAVE READ NUMEROUS COMPLAINTS ABOUT THE 2002 EXPLORER'S TRANSMISSION. OBVIOUSLY THERE IS A PROBLEM BUT FORD WON'T HAS NO RECALL! $3,500 LATER AND A NEW TRANSMISSION THE PROBLEM IS SOLVED. FORD BLEW ME OFF AND I BELIEVE THEY KNEW OF THE PROBLEM!. *NM

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