NHTSA Complaint #10178779 — 2002 FORD F-250 SD

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	10178779
Vehicle	2002 FORD F-250 SD
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	January 4, 2007
Date Filed	January 16, 2007
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

NO WARNING , THE SPARK PLUG JUST BLEW OUT OF THE CYLINDER HEAD WITH A LOUD BANG WHILE DRIVING DOWN THE ROAD. FORD MOTOR COMPANY DENIED RESPONSIBILITY AND PLACED THE BLAME ON ONE OF IT'S DEALERS WHO PREVIOUSLY HAD REPLACE AN IGNITION COIL ON A DIFFERENT CYLINDER. NEITHER PARTY WANTED TO ACCEPT RESPONSIBILITY FOR THE REPAIR COST. THIS VEHICLE IS USED FOR BUSINESS PURPOSE AND IT GETS EXPENSIVE WHEN IT IS NOT IN SERVICE. AFTER A WEEK OF PHONE CALLS AND CORRESPONDENCE BETWEEN THE DEALER AND FORD AND GETTING NO WHERE I HAD A LOCAL MECHANIC REPAIR THE VEHICLE A MY COST. *JB

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