NHTSA Complaint #10178575 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10178575
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	January 12, 2007
Date Filed	January 12, 2007
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

I BOUGHT A 2002 FORD EXPLORER NEW IN 2002 AND NOTICED SIX MONTHS LATER THAT THERE WAS OCCASIONAL SLIPPING BETWEEN 3RD AND 4TH GEAR AND THE OVERDRIVE IN THE AUTOMATIC TRANSMISSION. I HAD MENTIONED IT TO THE FORD SERVICE GUYS BUT THEY SAID IT WAS NOTHING TO WORRY ABOUT. NOW WITH THE WARRANTY EXPIRED AND 43,000 MILES ON THE CAR THE OVERDRIVE LIGHT COMES ON AND THE FORD DEALER PULLS THE TRANSMISSION AND FINDS A SENSOR PLUG (PRESSURE CONTROL SOLENOID) HAD CRACKED THEN BROKEN, BANDS NEED TO BE REPLACED, AND SOME OTHER DAMAGE RECOMMENDED FOR REPAIR. CHOICES WERE $2800 FOR REBUILDING (CHANGING BAD PARTS) OR $3800 FOR REFURBISHING WITH 75K 3 YEAR WARRANTY. A TRANSMISSION THIS YOUNG SHOULD NOT HAVE TO BE REPLACED AND FROM RESEARCHING THE WEB (JUST TYPE IN FORD EXPLORER TRANSMISSION) LOTS OF FOLKS HAVE HAD THIS PROBLEM WITH LOW MILES. FORD SEEMS TO HAVE A PROBLEM WITH THIS TRANSMISSION THAT THEY DO NOT WANT TO ADMIT. *JB

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