NHTSA Complaint #10178106 — 1993 DODGE CARAVAN

TL*- THE CONTACT RECEIVED 96V099000 RECALL FOR ANTI LOCK BRAKES ON 04/19/1996. ON 12/18/01 HE HAD THE VEHICLE SERVICED UNDER THE RECALL. THE CONTACT STATED THAT BRAKES FAILED AGAIN ON 12/2006, AND HE HAD TO WAIT 1 MONTH BEFORE PARTS CAME IN. HE WAS INFORMED BY THE SERVICE MANAGER OF WESTER VW DODGE THAT THEY WERE GOING OUT OF BUSINESS. ALTHOUGH, THE DEALERSHIP ORDERED THE PARTS THEY TOLD THE CONTACT THAT THE PARTS WERE GOING TO ANOTHER DEALERSHIP. THE CONTACT STATED THAT THE OTHER DEALERSHIP CALLED AND TOLD HIM C THAT THE REPAIRS WERE DONE, AND THAT ONLY 1 PART WAS COVERED BY THE RECALL. THE DEALERSHIP STATED THAT THE CONTACT HAS TO PAY OVER $900.00 TO HAVE THE BRAKE REPAIRS DONE THE CONTACT STATED THAT THE REPAIRS WERE PART OF THE RECALL, AND DID NOT UNDERSTAND WHY HE HAS TO PAY FOR THE RECALL WORK. *AK THE CONSUMER WAS INFORMED ONLY CERTAIN PARTS WERE COVERED UNDER RECALL. UPDATED 02/22/07.*JB