NHTSA Complaint #10176651 — 2003 MINI COOPER

WHILE DRIVING AT A THREE WAY INTERSECTION MY MINI SUDDENLY CUT OUT AND BLOCKED TRAFFIC IN ALL DIRECTIONS; SO MUCH SO THAT PEOPLE HAD TO STOP TRAFFIC AND CARS NEEDED TO BE BACKED UP TO GET MY CAR IN A SECURE PLACE. THIS WAS DUE TO A DEFECTIVE WIRING HARNESS. INITIAL ESTIMATE FOR REPAIR WAS $1200 PARTS AND LABOR, BUT UPON MY COMPLAINT JUST LABOR WAS CHARGED ME - I FEEL NEITHER IS APPROPRIATE AS THIS IS A PRODUCT ISSUE, IN MY CASE A SAFETY ISSUE, AND I SHOULD BE REINSTATED TO MY PRE-HARNESS INCIDENCE AT THE PRODUCT OWNER'S EXPENSE. I FURTHER NOTICE THAT THERE IS A T.O. FOR THIS ITEM AND PART OF IT STATES ONLY REPLACE AT OWNER'S COMPLAINT - IN MY CASE THIS WAS ALMOST TOO LATE AS I WAS IN A VERY BUSY AREA WHEN MY CAR DIED AND SHUT DOWN THREE LANES OF TRAFFIC. *JB