NHTSA Complaint #10176037 — 2002 DODGE INTREPID ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10176037
Vehicle	2002 DODGE INTREPID
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	December 11, 2006
Date Filed	December 13, 2006
Mileage	58,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

PURCHASED DEC 2001 WITH MAXIMUM ADDED CARE PROTECTION PLAN FOR 6YR/60K MILES. PERFORMED ALL VEHICLE REQUIRED MAINTENANCE AND NEVER HAD AN ISSUE UNTIL 12/11/06 WHEN THE VEHICLE STOPPED IN MOTION PRESENTING A CLICKING SOUND. VEHICLE TOWED TO DEALER AS WE THOUGHT TO REPAIR AN ALTERNATOR OR BATTERY. HOWEVER THE DEALER STATES THAT OUR VEHICLE'S MOTOR CEASED AND IT HAS SLUDGE IN THE ENGINE AS WHEN THEY OPEN THE OIL CAP, SLUDGE IS CLEARLY EVIDENT. WE ARE STILL ATTEMPTING TO GET THE SERVICE AGREEMENT TO PAY FOR THE REPAIR AS WE FEEL THAT IT IS NOT OUR FAULT SINCE PROVIDING REGULAR MAINTENANCE AND THE VEHICLE IS PRESENTLY UNDER SUCH WARRANTY COVERAGE. OUR INTERNET RESEARCH SHOWS THAT THERE ARE HUNDREDS OF 2.7 LITER ENGINE OWNERS HAVE SUFFERED THE SAME ISSUE WITH DAIMLERCHRYSLER ACCEPTING NO FAULT BUT ACKNOWLEDGING THIS IS A COMMON COMPLAINT HOWEVER DCX REFERS THAT CONSUMERS DID NOT FOLLOW REGULAR MAINTENANCE SCHEDULES. DEALER COST TO REPLACE/REPAIR ENGINE $8900 AS QUOTED ON 12/11/06 BY CUETER DODGE YPSILANTI, MI. *NM

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