NHTSA Complaint #10175993 — 2002 FORD F-150 ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10175993
Vehicle	2002 FORD F-150
Component	ENGINE AND ENGINE COOLING
Date of Incident	December 7, 2006
Date Filed	December 12, 2006
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AZ

Consumer Description

ON THURS. 12-07, I WAS DRIVING 40 MPH WHEN I HEARD A LOUD POP, THE TRUCK WAS RUNNING ROUGH AND LOUD. I PULLED OVER, IT BLEW A SPARK PLUG(#4). TOWED IT TO THE DEALERSHIP, WAS TOLD THE HEAD WOULD BE REPLACED, THEN WHEN I RETURNED FOR THE TRUCK WAS TOLD THEY WOULD ONLY REPAIR THE HOLE WITH A HELICOIL, WHICH I FOUND A SERVICE BULLETIN #0214 THAT STATES ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN VEHICLE HAVE BEEN FOUND TO LEAK COOLANT AND/ OR OIL FROM THE CYLINDER HEAD GASKET AREA. THE DEALERSHIP SEEMS TO THINK THIS IS TRIVIAL, AND REFUSES TO REPLACE THE HEAD UNDER WARRANTY. TRUCK IS AN '02 F-150 LIGHTNING. 5.4 MOTOR. *NM

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