NHTSA Complaint #10175943 — 2004 DODGE GRAND CARAVAN

REPLACED FRONT BRAKES ON 2004 DODGE GRAND CARAVAN FOR THE FIRST TIME ON 8/31/05 WHEN MILEAGE WAS AT 39,320. ROTORS WERE ALSO RESURFACED AT THIS SAME TIME. ON 4/22/06 AT 46,806 MILES BRAKES HAD TO BE REPLACED AGAIN, WHICH WERE WORN DOWN METAL TO METAL (IN ONLY 7K MILES). FRONT PASSENGER SIDE BRAKE ROTOR WAS BAD, AND HAD TO ALSO BE REPLACED FROM THE FRONT BRAKE PROBLEM. BOTH FRONT BRAKE CALIPERS HAD TO ALSO BE REPLACED AT THIS TIME DUE TO THE ROTORS AND BRAKES. (VERY EXPENSIVE!!) ON 7/6/06 AT 49,179 MILES, THE FRONT BRAKES WERE VERY SHAKY, AND THE FRONT ROTORS WERE SLIGHTLY WARPED, AND HAD TO BE RESURFACED AGAIN. ON 10/17/06 AT 52,762 MILES, ROTORS HAD TO BE RESURFACED AGAIN, SINCE THEY WERE WARPED AGAIN. FRONT BRAKES WERE DONE AGAIN ON THE VEHICLE, A LITTLE OVER 6K MILES FROM THE MOST RECENT BRAKE REPLACEMENT. ON 12/11/06 AT 54655 MILES, THE DEALER COULD NOT FIND THE PROBLEM, BUT DECIDED TO REPLACE BOTH FRONT AND BACK BRAKES. STATED PAD SHIMS WERE JAMMED AGAIN ADAPTER BRACKET, ROTORS WERE WARPED BADLY, REAR BRAKES WERE OUT OF ADJUSTMENT, RATTLE CLIP MISSING. VAN AT THIS TIME ALSO HAD A BAD PULSATION WHEN BRAKING. DEALER STATES PAD SHIMS WERE LOOSE ON PADS AND NOT ALIGNED PROPERLY. FRONT ROTORS RESURFACED, AND INSTALLED NEW FRONT BRAKE PADS. REAR BRAKES RE-LINED/REPLACED, REAR DRUMS RESURFACED AND REPLACED SHOES. DEALER STILL CANNOT FIND WHAT IS ACTUALLY WRONG WITH THE VEHICLE THAT THE BRAKES NEED TO BE REPLACED SO FREQUENTLY. *JB