NHTSA Complaint #10175915 — 2002 CHEVROLET TRAILBLAZER

I OWN A 2002 CHEVROLET TRAILBLAZER LTZ, PURCHASED BRAND NEW IN THE SPRING OF 2002. IN THE EARLY PART OF 2003, MY SIDE VIEW MIRRORS, WHICH ARE EQUIPPED TO HAVE MEMORY OPTIONS SUCH AS REVERSE CURBVIEW ASSIST, STARTED MALFUNCTIONING. THE MIRRORS WOULD NO LONGER HOLD THEIR MEMORY, RESULTING IN AN ADJUSTMENT TO BOTH MIRRORS EVERY TIME I GOT IN THE CAR. SOMETIMES THE MIRRORS WOULD APPEAR TO GET STUCK AND MAKE A CLICKING NOISE. DANGEROUSLY, SOMETIMES I WOULD LOOK TO CHANGE LANES AND REALIZE MY MIRRORS WERE NOT CORRECT--THEY MIGHT BE POINTING UP AT THE SKY OR DOWN AT THE GROUND. EVENTUALLY, I QUIT USING THE REVERSE CURBVIEW ASSIST OPTION (WHERE THE MIRRORS TILT DOWN TO HELP TO PARALLEL PARK WHEN IN REVERSE) BECAUSE I WAS HOPING THAT NOT MOVING THE MIRRORS AT ALL WOULD HELP. THE LOCAL DEALERSHIP REPLACED THE ACTUATORS IN 2003 AND RESET THE TRANSMITTER RECENTLY ON 9/20/06. THIS HELPED THE MEMORY MIRRORS FOR SOME TIME. BUT NOW, I AM BRINGING THE CAR INTO THE DEALERSHIP FOR THE THIRD TIME FOR THE SAME PROBLEM ON 12/13/06--ONE OR BOTH MIRRORS WILL NOT HOLD THEIR MEMORY AND I HAVE TO READJUST THEM. THE DEALERSHIP IS LOST AS TO HOW TO FIX THE PROBLEM AND DOES NOT ACKNOWLEDGE THIS AS A PREVALENT PROBLEM, ALTHOUGH I HAVE PRINTED OUT NUMEROUS COMPLAINTS ABOUT THE MIRRORS FOUND ON-LINE FROM CONSUMERS. I AM NOT SURE IF THE PROBLEM IS COMPUTER RELATED OR PARTS RELATED, BUT OBVIOUSLY REPLACING PARTS (THE ACTUATORS) DID NOT PERMANENTLY FIX THIS PROBLEM. THIS IS A SAFETY ISSUE WHEN YOU EXPECT YOUR MIRRORS TO BE IN THE CORRECT POSITION FOR LANE CHANGING AND THEY ARE NOT; IT IS ALSO AN EXTREME ANNOYANCE FOR WHAT IS SUPPOSED TO BE A NICE SUV WITH A NICE PRICE TAG.*JB