NHTSA Complaint #10175781 — 2006 CHRYSLER 300

I HAVE A 2006 CHRYSLER 300, MY ENGINE STARTED KNOCKING, I HAD MY VEHICLE TOWED TO THE NEAREST DEALERSHIP WERE THEY INFORMED ME THAT I HAVE SLUDGE IN MY ENGINE AND THERE IS NOTHING ELSE THAT COULD BE DONE UNTIL I PROVIDE MAINTENANCE RECORD, THE BLAME WAS PLACED ON ME, THE CONSUMER. I WAS TOLD THAT I NEGLECTED MY NEW VEHICLE THAT I OWE 32K ON. HOW CRAZY IS THAT. THE CAR WAS 10 MONTHS OLD AT THE TIME I TOOK IT TO THE DEALER FOR REPAIR AND ALSO HAD A OIL CHANGE THE DAY OF MY CAR BEING TOWED TO THE DEALER FOR REPAIR. MY CAR GEARS ARE NOT SHIFTING PROPERLY, AND MY ENGINE AT 21,000 MILES SHOULD NOT BE SLUDGED EVEN AFTER THE OIL CHANGES WERE DONE ON THE VEHICLE. CHRYSLER ALONG WITH THE DEALERSHIP REFUSE TO REPAIR MY CAR AND THE RECALL. THEY TOLD ME SINCE I WAS UNABLE TO PROVIDE DOCUMENTATION OF MY OIL CHANGES THAT MY REPAIR IS NOT COVERED UNDER THE MANUFACTURES WARRANTY. I ADVISED CHRYSLER THAT SURELY THEY WOULD UNDERSTAND THAT IF I HAVE 3500.00 WHEEL ON MY CAR THAT SURELY THEY WOULD KNOW SPENDING UNDER 25.00 FOR AN OIL CHANGE IS NOT A BIG DEAL. I HAVE THE 2.7L ENGINE THAT IS KNOWN FOR SLUDGED ENGINES AND CATASTROPHIC ENGINE FAILURES. I PLAN TO RENT A BILL BOARD ON ONE OF THE MAJOR HIGHWAYS IN MY AREA TO ADVISE CONSUMERS BEWARE OF THE 2.7 LITER ENGINES. I PLAN TO USE THE LOCAL MEDIA, NEWSPAPER AND PICKET THE CHRYSLER PLANT AND DEALERSHIP IN MY AREA. I WAS TOLD TO COME PICK UP MY VEHICLE AFTER THEY HAVE HAD MY CAR FOR OVER A MONTH BECAUSE I WILL START BEING BILLED FOR STORAGE CHARGES. I ADVISED HIM THAT I REFUSE TO PICK UP THAT VEHICLE UNTIL THE REPAIRS AND RECALL HAS BEEN DONE. THE CAR IS CONSIDER A SAFETY HAZARD AND STILL SHOWS AN INCOMPLETE RECALL. *NM