NHTSA Complaint #10174855 — 2004 SATURN ION

I HAD A PROBLEM WITH MY 2004 SATURN ION NOT STARTING A FEW TIMES LAST WINTER I THOUGHT IT WAS RELATED TO WATER IN THE FUEL OR A BATTERY PROBLEM AND AFTER TAKING STEPS TO FIX ANY DEFECTS WITH EITHER I HAD NO FURTHER PROBLEM WITH MY CAR UNTIL THE FIRST COLD DAY THIS WINTER. IT HAS IN THE LAST MONTH FAILED TO START AT LEAST 6 TIMES, ALL ON COLD MORNINGS. IT WILL EVENTUALLY START AFTER TRYING FOR ABOUT 10 MINUTES. I AM NO LONGER UNDER WARRANTY SO I DID SOME RESEARCH BEFORE CALLING THE DEALER AND FOUND OTHER OWNERS WITH THE EXACT SAME PROBLEM. I THEN CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR AND ALTHOUGH THEY KNEW OF THE PROBLEM, THEY WERE STILL GOING TO CHARGE ME DIAGNOSTIC FEES IF I BROUGHT IN MY CAR. I CONTACTED THE SATURN CORPORATION TO FIND OUT WHY THAT HAVE NOT ISSUED A RECALL AND DID NOT GET AN ANSWER TO MY QUESTION. I AM PRESENTING THIS AS A SAFETY PROBLEM FOR A FEW REASONS. IT IS NOT SAFE TO BE SITTING IN YOUR CAR IN FREEZING TEMPERATURES FOR AS LONG AS IT TAKES TO EVENTUALLY START. YOU CAN'T PLAN AHEAD FOR EMERGENCIES. MOST IMPORTANTLY, I HAVE AUTOMATIC LOCKS THAT UNLOCK EVERYTIME YOU REMOVE THE KEY AND THE CAR WILL NOT EVEN TURN OVER IF I DON'T REMOVE THE KEY IN BETWEEN EACH ATTEMPT. I DO NOT FEEL SAFE SITTING IN MY CAR FOR 10-15 MINUTES, LATE AT NIGHT, AFTER WORK IN A DARK PARKING LOT WITHOUT LOCKED DOORS, AND I DON'T WANT ANYTHING TO HAPPEN TO MY FAMILY OR ANYONE ELSE'S JUST BECAUSE THEIR CAR WASN'T BUILT PROPERLY. *NM