NHTSA Complaint #10174798 — 2004 LEXUS RX

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10174798
Vehicle	2004 LEXUS RX
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	January 8, 2004
Date Filed	November 30, 2006
Mileage	1,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

DT*: THE CONTACT STATED WHILE DRIVING 10 MPH ON NORMAL ROAD CONDITIONS, THE AUTOMATIC TRANSMISSION HESITATED WHEN MAKING THE SHIFT FROM FIRST TO SECOND GEAR AND FROM SECOND TO THIRD GEAR AS WELL. THERE WERE NO WARNING LIGHTS INDICATING A FAILURE IN THE AUTOMATIC TRANSMISSION. THE VEHICLE HAD BEEN TAKEN SEVEN TIMES TO THE DEALERSHIP WHERE THE SOFTWARE HAD BEEN RESET SEVERAL TIMES HOWEVER, THE DEFECT WAS NOT CORRECTED. THE MANUFACTURER WAS NOT ALERTED. THE CONTACT WAS VERY CONCERNED BECAUSE THERE WAS NO SATISFACTORY RESOLUTION.

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