NHTSA Complaint #10174718 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10174718
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 29, 2006
Date Filed	November 29, 2006
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AL

Consumer Description

I OWN A 2002 FORD EXPLORER XLT. I BOUGHT IT NOVEMBER OF 2004 WITH 40,000 MILES ON IT. IT NOW HAS 80,000 MILES ON IT AND SLIPS WHILE SHIFTING FROM 2ND TO 1ST GEAR AND I ALSO HEAR A WHINING NOISE IN THE REAR END. IT JERKS AND SLIPS CONSISTENTLY. THE OVERDRIVE OFF LIGHT IS FLASHING, AND THE SERVICE ENGINE LIGHT IS ON. THE CAR SAYS "CHECK TRANSMISSION" ON THE INSTRUMENT CLUSTER. I CALLED 4 FORD DEALERS AND WAS TOLD THERE WAS NOTHING THEY COULD DO. THIS IS LOW MILEAGE TO HAVE TO REPLACE THE TRANSMISSION. IT IS A KNOWN PROBLEM FOR THESE CARS, AND FORD DOESN'T CARE. I AM STUCK WITH THE CAR THAT CANNOT BE SAFELY DRIVEN NOW. OWNERS OF THESE CARS NEED HELP TO GET FORD TO ISSUE A RECALL. *JB

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