NHTSA Complaint #10173148 — 2002 OLDSMOBILE ALERO

THE SECURITY LIGHT STARTED COMING ON IN MY CAR IN 2004. MY CAR IS A 2002. I BROUGHT MY CAR TO A GM DEALERSHIP AND THEY SAID THAT THEY COULDN'T FIND ANYTHING WRONG, SO I DID NOT PAY ATTENTION TO THE LIGHT UNTIL ONE DAY MY CAR REFUSED TO START. AS I HAD JUST REPLACED THE BATTERY AND THE LIGHTS/RADIO WORKED, MY HUSBAND ASKED AROUND AND A FEW PEOPLE WHO HAVE OWNED OLDSMOBILE VEHICLES STATED THAT IF YOU LEAVE THE CAR IN THE "ON" POSITION FOR 10-12 MINUTES THAT IT WILL RESET THE SECURITY LIGHT AND THE CAR WILL START. IT WORKED AND I BROUGHT MY CAR TO A SECOND GM DEALERSHIP AND THEY QUOTED A DIAGNOSTIC RUN TO DETERMINE WHAT IS CAUSING MY CAR NOT TO START, BUT THEY TOO DID NOT KNOW WHAT WAS CAUSING IT. THE MOST RECENT OCCURRENCE WAS IN OCTOBER 2006, BUT INSTEAD OF RESETTING FOR A FEW MONTHS, LIKE BEFORE, THE CAR REFUSED TO START THE VERY NEXT TIME I TRIED TO START IT. I DID RESEARCH ONLINE AND FOUND THAT THERE ARE SEVERAL MODELS (1999-2002, AT LEAST) THAT HAVE THE SAME PROBLEM. I CONTACTED GM TO NOTIFY THEM OF THIS OCCURRENCE AND THE FACT THAT IT WAS NOT ONLY OCCURRING TO MY CAR. I HAVE NOT HEARD BACK... YET? I NO LONGER HAVE CONFIDENCE THAT MY CAR IS RELIABLE. FOR THE TIME BEING, I USE THE METHOD, BUT NOW THAT I AM PREGNANT AND WINTER IS FAST APPROACHING (I LIVE IN MINNESOTA), I NO LONGER FIND THIS SOLUTION ACCEPTABLE. I DO NOT WANT TO JEOPARDIZE MY CHILD'S LIFE BY HAVING TO REMAIN IN NEGATIVE DEGREE WEATHER FOR TEN MINUTES IN ORDER FOR THE CAR TO "RESET ITSELF," SO I AM CURRENTLY RESEARCHING ALTERNATIVE CARS TO PURCHASE. *JB