NHTSA Complaint #10188123 — 2002 OLDSMOBILE ALERO

TL*- THE CONTACT OWNS A 2002 OLDSMOBILE ALERO WITH A CURRENT AND FAILURE MILEAGE OF 181,000 MILES. WHILE DRIVING AT 35 MPH BEGAN DECELERATING AND THE VEHICLE LOST POWER WITH NO WARNING IN THE MIDDLE OF THE ROAD. THE WEATHER WAS SUNNY AND 75 DEGREES. SHE WAS ABLE TO RESTART THE VEHICLE AFTER 30 MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED HER THAT THE VEHICLE WAS PART OF RECALL 07E021000 FOR FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY: PRESSURE RELIEF DEVICES. THE RECALLED FAILURE COULD RESULT IN A FIRE, BUT THE CONTACT HAD NOT EXPERIENCED THE RECALL FAILURE TO DATE. SHE SPOKE WITH DELPHI, GM AND OLDSMOBILE DEALERS, AND NONE OF THE DEALERS WERE WILLING TO COMPLETE THE RECALL WORK FREE OF CHARGE. *AK THE CONSUMER STATED THE DEALERSHIP IS ASKING FOR ADDITIONAL MONIES BESIDES THE $417.21 THAT WAS ALREADY PAID. THE CONSUMER STATED THE VEHICLE IS STILL IN THE DEALERSHIPS POSSESSION AND SHE WANTS THE VEHICLE RETURNED WITH THE PROBLEM FIXED. THE CONSUMER STATED THAT ON 06/07/07 THE DEALERSHIP INFORMED HER TO PICK UP THE VEHICLE THAT IT WAS READY WHEN CONSUMER CAME TO PICK UP VEHICLE THE MANAGER INFORMED HER HE DOES NOT FEEL SAFE RETURNING THE CAR TO HER AND THE DEALERSHIP IS REQUESTING AN ADDITIONAL $262.00 FOR AN IGNITION SWITCH. UPDATED 06/25/07 *TR