NHTSA Complaint #10172688 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10172688
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 6, 2006
Date Filed	November 6, 2006
Mileage	54,050 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

DT*: THE CONTACT STATED WHILE ACCELERATING, THE VEHICLE VIBRATED AND A NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHERE THE TRANSMISSION CONVERTER WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. ALSO, WHILE THE CONTACT WAS CHANGING THE OIL IT WAS NOTICED A WIRE FROM THE BATTERY WAS BARE. THE CONSUMER STATED THE TRANSMISSION IS STILL NOT SHIFTING PROPERLY AND DURING ACCELERATION, THE VEHICLE STILL VIBRATES. UPON INSPECTION THE 02 SENSOR WAS FOUND DAMAGED. THE SENSOR WAS COVERED IN GLUE AND WRAPPED AROUND TO THE TRANSMISSION MOUNT. UPDATED 12/01/06. *JB

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