NHTSA Complaint #10172367 — 2002 MERCURY VILLAGER

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10172367
Vehicle	2002 MERCURY VILLAGER
Component	SUSPENSION:FRONT
Date of Incident	October 21, 2006
Date Filed	November 1, 2006
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

FRONT SUSPENSION BALL JOINTS ARE PRONE TO EXCESSIVE WEAR AND FAILURE. JOINTS REPLACED AT 28,000 MILES ARE NOW FAILING AGAIN AT 68,000 MILES. THERE IS NO SERVICE REQUIRED ON THESE JOINTS. WEAR CAUSES EXCESSIVE TIRE LIFE LOSS, VIBRATION IN THE STEERING AND POTENTIAL LOSS OF STEERING CONTROL. *NM

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