NHTSA Complaint #10172343 — 2005 TOYOTA SIENNA

SIDE MIRRORS BREAK VERY EASILY, AND SPRAY A TYPE OF ANTIFREEZE ON THE SIDE OF THE VEHICLE. THIS ANTIFREEZE STAINS/CORRODES THE PAINT PERMANENTLY, REQUIRING A PAINT JOB. ON A MINIVAN, THIS COSTS UPWARDS OF $1500-2000, AS THE ENTIRE SIDE OF THE VAN WAS SPLATTERED. I SIMPLY BUMPED MIRRORS AT A VERY LOW SPEED ON A NARROW STREET, THE GLASS SHATTERED, AND THE ANTIFREEZE SPRAYED THE CAR. THE MAIN HOUSING OF THE MIRROR WAS NOT DAMAGED, ILLUSTRATING THAT THIS WAS IN FACT A VERY MINOR AND SMALL IMPACT. IT'S BAD ENOUGH THAT IT CAUSED THE GLASS IN THE MIRROR TO BREAK, BUT TO CAUSE A $2000 REPAIR IS VERY BAD. DEALERSHIP REPORTED OTHERS HAVE HAD THIS ISSUE AS WELL. CARS ARE JUDGED IN PART BY HOW EXPENSIVE THEY ARE TO REPAIR IN A MINOR COLLISION. THIS WASN'T EVEN A TRUE COLLISION! *NM