NHTSA Complaint #10143855 — 2005 TOYOTA SIENNA

2005 TOYOTA SIENNA VAN DEFECTIVE SIDE VIEW MIRRORS THAT CAN BREAK EASILY FROM MINOR VIBRATION OR BUMPING THE MIRROR HOUSING. THREE SMALL PLASTIC SECURING POSTS WILL BREAK CAUSING THE ACTUAL MIRROR WITH IT MOTOR ATTACHED, TO FALL OUT OF ITS HOUSING AND RENDERING IT ABSOLUTELY USELESS AND IRREPARABLE. 1. BACKING OUT OF GARAGE AND BRUSHED THE MIRROR HOUSING AGAINST THE DOOR FRAME VERY LIGHTLY. THE MIRROR HOUSING PIVOTED ONLY WITH SLIGHT VIBRATION AND THE ENTIRE MIRROR WITH ITS MOTOR ATTACHED FELL OUT COMPLETELY.. THE MIRROR , INTACT WITH THE MOTOR, COULD NOT BE RE-INSERTED. ON INSPECTION OF THE HOUSING IT WAS FOUND THAT A PIECE OF PLASTIC WITH ONLY THREE FLIMSY SMALL DIAMETER PLASTIC POST ARISING FROM IT WERE RESPONSIBLE FOR HOLDING THE ENTIRE MIRROR AND MOTOR FRACTURED OFF AT THEIR SMALL BASES 2. FAILURE OF THE MIRROR TO WITHSTAND A SMALL IMPACT WHEN THE MIRROR WAS DESIGNED TO PIVOT BACK AND FORTH TO REDUCE BREAKING OFF THE ENTIRE MIRROR. UNABLE TO DRIVE THE CAR SAFELY .INABILITY TO SEE BACKING UP AND SEEING CARS ON ROAD. IMPOSSIBLE TO ADJUST MIRROR OR PURCHASE PARTS FROM DEALER 3. UNABLE TO BUY INEXPENSIVE PLASTIC PART TO FIX MIRROR IMMEDIATELY . ENTIRE MIRROR SOLD AS AN UNIT AT A EXORBITANT $485, LABOR $118 AND WAIT 5 DAYS FOR PART. . WHEN COMPLAINING TO SERVICE PEOPLE ABOUT THE MIRROR BREAKING THEY STATED IT HAPPENS QUITE OFTEN IN CAR WASHES. OLD PART AT HOME AND IT LOOKS LIKE IT COULD HAVE BEEN GLUED BACK IN PLACE WITH PROPER GLUE OR BROKEN PART REPLACED FOR DOLLARS , NOT CLOSE TO $600. THERE IS NO EXCUSE FOR NOT BEING ABLE TO REPLACE THIS PLASTIC PART OR ATTEMPT GLUING AND MAKING IT EVEN STRONGER. *NM