NHTSA Complaint #10171914 — 2005 SATURN RELAY

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10171914
Vehicle	2005 SATURN RELAY
Component	ELECTRICAL SYSTEM
Date of Incident	December 16, 2004
Date Filed	October 26, 2006
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

SATURN RELAY 2005: AFTER TURNING THE CAR ON, NO SOUND COMES FROM THE RADIO, OR CD. THE NO SOUND DISABLES THE ON-STAR FUNCTION AND REAR PARKING SENSOR. THUS I CAN NOT CALL ON STAR OR HEAR THE CHIMES FROM THE REAR PARKING SENSOR. THIS ISSUE IS NOT A REPEATABLE EVENT. I HAVE NOT FOUND A WAY TO DUPLICATE THE EVENT. I HAVE DETERMINED THAT IF I SHUT OFF THE CAR AND OPEN THE DOOR AND WAIT AT LEAST ONE MINUTE, THE SOUND WILL RESET AND WORK FINE. EVERY 3 MONTHS WHEN I TAKE THE CAR BACK FOR OIL CHANGE I IDENTIFY THE PROBLEM, BUT SINCE IT CAN NOT BE DUPLICATED THE DEALER WILL NOT INVESTIGATE OR ATTEMPT TO REPAIR. THE CONCERN IS THE NON-FUNCTIONING OF ON-STAR AND REAR PARKING SENSORS. THIS ARE SAFETY FEATURES THAT CAN NOT BE USED IF REQUIRED IN AN EMERGENCY AND THE SOUND IS NOT WORKING. *NM

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