NHTSA Complaint #10171305 — 1999 DODGE DURANGO

IN THE LAST 4 YRS I HAVE TO REPLACE THE ENGINE 2XS @$2500 PER EPISODE. DESPITE REGULAR OIL CHANGES, THE OIL PUMP IS THE FIRST TO GO. I HAVE REPAIR MEN LOOK AT ME LIKE I DO NOT CHANGE THE OIL BECAUSE THE OIL IS BURNT TO THE PUMP. THEY HAVE TO CLEAN THE OIL TRAP AND REPLACE PARTS. THEN LESS THEN 3 MONTHS LATER, THAT ENGINE GOES. I END UP HAVING TO REPLACE THE WHOLE ENGINE. THE FIRST TIME IT HAPPENED WAS AT 51,000 MILE. I CONTACTED THAT COMPANY AND THEY SEND "SORRY, YOU'RE PAST THE WARRANTY" NEXT, IT HAPPENED AT 75,000 MILES. AND, ON THE SECOND EXPERIENCE, I HAD TO REPLACE THE OIL PUMP A 2ND TIME W/IN 3 MONTHS BECAUSE WHEN THE TECHNICIANS STARTED MY VEHICLE AND THE BURNT-TYPE OIL IN THE OIL TRAP WENT BACK INTO THE ENGINE CLOGGING THE PUMP. THUS, THEY MADE ME PAY FOR THAT TOO. PLEASE NOTE I MAY BE OFF ON THE DATE BELOW. *NM